Find out about the expert Support we provide our clients.
We manage all the technical aspects of support for your product stack, not just Dynamics AX, and provide assistance relating to the functional use of your business system. Our people are Certified Microsoft Professionals so you can be sure that we understand and can resolve the issues you are facing.
Our tailor made packages range from standard helpdesk facilities, with critical bug fix for the applications, to infrastructure management and or support, through to supporting your future AX enhancement needs such as turning on new features or training your internal teams. Service level agreements will be agreed up front and measured daily. 24 hour support packages available.
We are happy to discuss options around flat fees, T&M, call number based or time based. Our commitment is to find a package that works for you, for your applications and your hardware as necessary.